Know Before You Go

What to Expect When You Visit

All Members must reserve a date-specific ticket in order to visit.

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Current experience is Outdoor Exhibits and Grounds

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Let's Be Safe Together

What You Can Expect From Us

Clean Park

More staff & equipment to continuously disinfect park.

Social Distancing

Limited visitors, one-way paths, contactless interactions.

We Wear Masks

Face coverings on every team member.

Frequent Handwashing

And sanitizing stations for staff and guests.

What We Expect of You

Follow Rules & Signs

Use prospectparkzoo.com/today for map and latest info.

Avoid Gathering

At entrances, exits, exhibits or along pathways.

Social Distancing

Stay 6 feet away from fellow guests and park staff.

You Wear A Mask

Required at all times.

Members Must Have A Date-specific Ticket

Reserve Member Tickets

Tickets are free for Members but required in order to manage the number of guests in the park.

RESERVE WCS Member tickets – Must have valid member card for reservation. Members must present tickets, valid member card and photo ID for park entry.

DON’T HAVE YOUR MEMBER ID? Please email Membership@WCS.org or call (718) 220-5112.

Important Note on Date Selection for Tickets: If the date or time you wish to visit is not listed in our calendar, please select another date. Dates are removed from the calendar once we have already reached the maximum number of guests for that date. The Reservation Center and Member Services will NOT be able to reserve tickets for that date.


Cancellation

Due to strict park capacity restrictions, please let us know so that others can visit on that day. If your plans change, please immediately email membership@wcs.org with subject “Member ticket order cancellation” and include the Order number in your email.


No Re-entry

The new dated/time entry tickets are valid for a single visit. Reentry is not permitted.


What To Expect When You Visit

Currently our experience is Outdoor Exhibits & Grounds

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EXPECT SOME CHANGES.

  • Food and shopping are available.
  • WHEN YOU ARRIVE - use prospectparkzoo.com/today to see that day’s available exhibits and amenities.
  • EXPECT SOME CHANGES. We are committed to providing safe and healthy experiences for our community. Changes to exhibits and park operations will happen. We will provide advance notice when possible, but adjustments may also be due to unforeseen conditions. For now, our indoor exhibits and buildings remain closed in accordance with NYC reopening guidelines. THANK YOU FOR UNDERSTANDING IF SOME EXHIBITS/ANIMALS ARE NOT AVAILABLE ON THE DAY YOU CHOOSE TO VISIT.

Face Covering Is Required

In accordance with current NY State policy, the Governor’s Executive Orders, and CDC recommendations, we require all visitors age 3 and up to be wearing a mask or face covering. Our staff are also required to wear masks.


Contactless Entry

For everyone’s health and safety, we are implementing contactless arrival procedures. We need your help to make it work! Here’s what you do:

  • Step 1: Reserve your tickets in advance - then print OR be ready to use on your mobile device
  • Step 2: Have ticket barcode ready as you arrive for self-scanning (WCS Members – have your valid Member card and ID to show too)
  • Step 3: Scan all your tickets and enter!

Limited Contact At Food & Retail Is Preferred

If possible please use credit cards or fully contactless payment like ApplePay on your phone.


Health And Safety Is A Priority!

We are limiting capacity, but still expect some areas for lines or gathering at animal viewing areas. Please respect social distancing and related guidelines. Watch our New Visit Video to learn more.

  • Wellness Stations: Hand sanitizer available at all entrances and throughout the park near food/retail and exhibit areas.
  • Review all visitor behavior and activity policies: View rules

COVID-19 Warning WCS has implemented enhanced health and safety measures for our guests, our employees and our animals. However, an inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting WCS’s facilities, you voluntarily assume all risks related to exposure to COVID-19.


Do Not Bring Scooters

For everyone’s safety, child scooters are never permitted. See our complete list of rules.

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