Accessibility

Sensory Sensitivity

The Prospect Park Zoo partnered with KultureCity to improve the Zoo’s ability to assist and accommodate guests with sensory processing needs. The objective is to provide an inclusive and seamless experience for every guest, regardless of age and ability, including those with sensory processing disorders (SPDs). The Zoo has installed signage identifying quiet zones and headphone zones to help visitors as they explore the Zoo grounds.

Preparing for My Trip to the Zoo

SENSORY BAGS

Sensory bags containing fidget tools, noise-canceling headphones and other resources, are available for checkout (at no cost by leaving an ID) at the Children's Corner Entrance.

QUIET ZONES

The zoo has designated “Quiet Zones” throughout the park. These areas typically have less activity and spaces to sit and regroup after becoming overstimulated.

Quiet and Calm Zones are in the following locations:

  • Near Otters on Trail
  • Memorial Bench in Hall of Animals

HEADPHONE ZONES

We have identified areas that are noisy and where guests tend to linger as “Headphone Zones.”

These areas include:

  • Sea Lion Pool
  • Entrance of Animal Lifestyles Building

STAFF TRAINING

Another aspect of the KultureCity partnership involved training Zoo staff members to increase understanding of SPDs, informing them about the efforts the Prospect Park Zoo is making to better serve the community and to discuss strategies each department can implement to support this initiative.


The accessibility chart below provides an overview of services and facilities that are available for Prospect Park Zoo guests with disabilities. Please consult the current map, distributed at the entrance gates, for additional park information and schedules.

The Zoo's accessible entrance is at Children's Corner, located at the south end of the park, adjacent to the Carousel and Lefferts Historic House. The Zoo entry on Flatbush Ave. has a long flight of stairs.

All buildings are wheelchair-accessible.

Exhibit Steep Hill Rough Terrain Touch Exhibit Low Light Stairs
Discovery Trail X X
Animal Lifestyles
Animals in Art X
Amazing Animals X
Barn X X
Sea Lion Court
Discovery Center X

A limited number of free wheelchairs are available on a first come, first served basis.

Security & First Aid

In case of emergency, or when in need of first aid, please notify Security at (718) 399-7339 Ext 609.

Service Animals

Guests who rely on service animals may bring them into the Zoo, provided that the animals remain properly leashed. Guests are solely responsibility for the care and control of their service animals.

For more information, please contact Admissions at (718) 399-7350

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