Summer Camp FAQs

Camp Registration Information

Advanced registration is required for all programs. Space is limited, so sign your child up soon!


Registration for camp is on a first come, first served basis. Upon complete registration you will receive a confirmation email and an electronic ticket which you can print out to bring with you on the first day of camp. You will also receive a welcome letter which will include important information, such as camp meeting locations, camper pick-up authorization form, and a summary of what you can expect during camp.

If a camp session is full, your child can be placed on the Wait List. Being on the wait list does not guarantee registration. A spot will only open up for your child if someone else cancels a camp registration and you are next on the Wait List.

If you have any questions regarding camp please feel free to call us at 800-433-4149 or (800) 433-4149 or email us at

Camp Cancellation Policy:

All cancellations must be submitted via email to Please state the child's name, camp session, date, and the reason for the refund request.

Each change to the original registration is subject to a $50.00 administrative fee.

Notice and refund amounts:

  • If your request is received at least four (4) weeks prior to the camp start date, a full refund will be issued, less the $50.00 administrative fee.
  • If your request is received between two (2) and four (4) weeks prior to the camp start date, a 50% refund will be issued.
  • If your request is received within two (2) weeks of the camp start date, no refund will be issued unless we are able to fill your spot from our waitlist. A 50% refund may be issued if we are able to fill your spot from our waitlist. *Please note that existence of a waitlist does not guarantee that your spot will be filled.*

Camp Registrations are non-transferrable.

Registration FAQs

Can I sign my child up for multiple weeks?

Campers entering 1st - 4th grades my sign up for multiple camps: either Week of Wildlife or Zoo Explorer, and both A and B sessions of Wild Safari. We encourage you not to registrar campers multiple times for the same camp because they will already know the mysteries, secrets, and animals and so as many campers as possible can enjoy our unique camp experience.


Prior to the start of camp, we will provide you with the appropriate forms that need to be completed. All forms can be completed by a parent or legal guardian and will not require a medical professional’s signature. Feel free to contact us prior to camp so we can ensure that your camper(s) have the best summer experience possible.We require all campers to complete and bring the following forms with them on the first day of summer camp:

Is there an option for extended-day camp?

Yes we offer an extended day camp program for each week of camp from 3pm-5:30pm!

Is there a discount for registering multiple children?

We do not offer a multiple-child discount. We do offer discounts off the base price for Wildlife Conservation Society members.

Do I get a refund if my child is sick?

No, we do not offer refunds for campers that are unable to attend camp because they are sick.

Camp FAQs

What will my child do all day at camp?

Zoo Camp is full of fun! Your child will be introduced to the world of animals and science through hands-on experiences, Zoo-themed investigations and up-close animal encounters. Zoo Camp programs are designed for each specified age group and include thematic games and activities, art experiences, group and independent projects, and camp songs. Since your camper doesn't tell you everything, we'll also have a parent handout and brief chat before camper pick-up to discuss the focus of the day, exhibits we visited, animals we met, and some questions to prompt your camper’s sharing and storytelling about their day at camp.

Who is this camp for?

Zoo Camp is perfect for children/youth who have an interest, love or passion for animals and science. We offer a variety of activities that connect campers to nature, but it's great when our participants come to us with an initial interest in animals since we are Zoo Camp!

Will you be outside all day?

A typical day at Zoo Camp includes a variety of both indoor and outdoor activities. During inclement weather, activities may be modified for safety. Please make sure your camper is wearing sunscreen. Counselors are not allowed to apply sunscreen, so please make sure you put it on your camper each morning. We require that you send your camper with a full, reusable water bottle that can be refilled throughout the day.

What do I do on the first day of camp?

We will provide to you plenty of information about your camp in the Welcome Letter. On the first day, we offer an orientation that gives an overview of the camp staff, curriculum, policies, and safety policies.

What do I do if I need to pick up my child early?

Please contact us if you need to collect your child early on any given day. We will coordinate with the gate attendance to ensure your entry into the zoo and with our instructors for pick-up.

Should my child bring lunch to camp?

Yes. Campers should bring a lunch each day. We are a nut-free camp program! Please do not send any snacks or lunches that contain nuts of any kind, including peanut butter or almond butter. We will provide healthy snacks to all campers, but please pack a snack for your child if you are concerned about a food allergy. Since we don't provide snack until mid-morning, please make sure that your camper eats a well balanced breakfast each morning; having fun burns up a lot of energy! Also, please send your camper with a full, reusable water bottle. We make routine stops at the water fountain to cool down.

How much interaction will my child have with the animal collection?

Each day the campers will experience a close encounter with an animal from our education animal collection. Other special activities might include seeing an exhibit animal up-close for feeding, enrichment or training sessions. Campers are not permitted to hold any animals, but will have the opportunity to touch many throughout the week.

How should my child dress for camp?

Dress appropriately for the weather. We will go outside rain or shine, so rain gear is needed sometimes. For younger campers, please make sure their clothing is easy for them to remove while using the restroom (Zoo staff cannot assist campers in the restroom). On the first day of camp, your child will be given a special Zoo Camp t-shirt. We require your child to wear this shirt every day of camp. It increases visibility while in the Zoo. Extra shirts can be purchased for $20 when you register or on the first day of camp. Closed-toed shoes are required for your child's safety.

Can I stay with my child during the day?

For the safety of campers, we do not allow adults who are not camp staff to spend time with the camp group. This includes parents, guardians, and/or caregivers. If there is a special need for supervision or observation, please let us know.

What happens if my child can't attend a day or if they'll be late?

Please contact our Registrar team if your camper will be late to camp or absent on any given day. Email or call 1-(800) 433-4149 to do so.

What is the counselor to camper ratio?

The counselor to camper ratio varies with age and registration. Our average group size is around seven campers to one counselor.

What if my child has special needs?

If your child has special needs (dietary, allergy, behavioral, physical, etc.), please notify us in advance by emailing or calling 1-(800) 433-4149. We want every camper to have the best experience possible and we can only do this if we know the unique needs of your child!

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